CLIENT RELATIONSHIP MANAGEMENT

By helping out your clients with their scheduling, you can make it easy for them to remember the experience they had with you. It shows them that you have a business that can really impress others with the organizational flow of the services you are providing. Provide automatic reminders whenever there is an event coming up that they should prepare for. This makes following up with your clients super easy and stress-free. 

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Make referrals happen naturally

Use our automated emailing system that we can implement into your website to optimize the amount of referrals that you can get from your existing clients. We make it easy for your clients to understand that you care about them. Complete with reminders, notifications, and even birthday or holiday messages. Make your emailing campaigns happen with the successful conversion rates that you need. Often times we may miss the optimal opportunity to ask for a referral. This can be for many reasons, but it is usually because most people can get caught up with the work that they have to do. That is where we can come in and make the most out of your happy clients by asking them for their assistance at the right time when they remember your great service the most.

Negative Reviews

The reviews that people leave you can vary a lot depending on your previous work. SPO can help you by offering a wide range of tactics to know how to respond to criticism. It is important to reply to good reviews as well as negative ones.